Cancellation policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We will collect a 50% deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order order that has not yet been fulfilled. 

Deposit payments are not refundable. If you cancel your pre-order, you will not be able to recover the deposit you have paid unless we are unable to fulfil your order. In the case of our failure to deliver within a reasonable timeframe, your deposit will be returned in full and your order cancelled.